Cancellation Policy

Each client’s appointment is essential to us. We want to give your service the time and attention it deserves. As a result, we respectfully request at least 48 hours notice if you need to cancel or make changes to your appointment time. Failure to give 48-hour notice will result in a 50% charge. Any no-shows will be charged 100% of their service amount. When you book an appointment less than 48 hours of service you forfeit your right to reschedule your appointment. If you do perform a No Call No Show, you will be charged the full price of the original appointment and that balance must be paid before booking in the future. In the event that the salon needs to cancel your appointment without giving 48-hour notice, we will provide you with 50% of your service amount for the missed appointments as a credit towards your next appointment. With exception of weather emergencies or power failures, adjustments (without credits) will be necessary to ensure the safety of both you and your service provider. We’ll do our best to make sure that you don’t miss the opportunity to fill that appointment time soon. Please understand that we’ll try to ensure we never need to cancel any appointment dates. Multiple Services Cancellation If a booking for multiple services is canceled less than 48 hours in advance, the salon will charge clients 100% of the service amount. We will also require a credit card on file and a 50% deposit to guarantee any further service appointments. Please note that all deposits are non-refundable.